Privacy Policy
A legal disclaimer
Protecting Your Privacy
Lode Star Trading Company values and respects your privacy and is dedicated to safeguarding your data. This privacy policy outlines how we use and protect the personal information you provide, your privacy rights, and the legal protections afforded to you.
For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and the Information Commissioner, please visit www.dataprotection.gov.uk.
Summary of Privacy Measures
My Formulations does not sell or provide your details to third parties unless expressly requested by you for receiving information, goods, or services from these advertisers or third parties. Any such offers via email will only originate from My Formulations.
We may contact you by post or telephone regarding our products, services, and promotions. For emails, communications are sent only to users who have opted in to receive them.
We reserve the right to share aggregate, anonymised information about member usage and demographics with advertisers and partners. Personal identities will not be disclosed in connection with such information sharing.
Who We Are
My Formulations is a trading style of Lode Star Trading Company who acts as the data controller for the personal information we collect from you, ensuring compliance with legislative requirements.
Types of Personal Data We Collect
1. Automatic Data Collection:
During your visit, our system (including approved third-party data processors) automatically collects and stores certain information to improve our website and understand daily visitor counts. This includes:
- Domain name (not email address)
- IP address
- Web browser details
- Operating system
- Date and time of access
- Referrer URL
2. Permission-Based Data Collection:
We collect information through interactions with our website, staff, or service engagements, using it only as permitted by law:
- Name, email address, telephone number
- Company name and address
- Position within the company
- Financial information (e.g., payment details)
- Enquiry details regarding our services
How We Use Your Data
We utilize your personal information for various purposes, including:
- Providing services and information
- Responding to requests, inquiries, or complaints
- Processing transactions (e.g., service purchases)
- Managing client relationships
- Internal administrative and operational purposes
- Fraud prevention and network security
- Conducting marketing research based on aggregated usage and demographic data
Direct Marketing
Your data may be used to send marketing communications about services, updates, events, promotions, and competitions offered by Lode Star Trading Company. You can opt out of these communications at any time.
Website Usage
Our website collects personal data via contact forms and email addresses, using this information solely for specified purposes. We employ Google Analytics and cookies to monitor site usage and preferences, detailed in our Cookies Policy.
Contact Preferences
We may contact you by post, telephone, or email unless otherwise specified. To update your contact preferences, please email us at info@myformulations.com
Sharing Your Data
We do not share your data without consent, except with data system management suppliers or as required by law or legitimate government requests. Aggregate statistics may be provided to third-party vendors, excluding personally identifiable information.
Data Retention
Your data is retained as necessary for its collection purposes, service provision, legitimate business interests, contractual obligations, or legal compliance. Secure disposal methods are employed when data is no longer needed.
External Links and Cookies
This policy applies solely to Lode Star Trading Company and its website. We are not responsible for external site content or privacy practices, though cookies are used for site functionality and improvement (see Cookies Policy).
Your Rights
You have the right to request access, correction, deletion, or restriction of your data. To exercise these rights or for further information, contact us at info@lodestartradingwholesale.co.uk
Complaints
If you are dissatisfied with our handling of personal data, you may complain to the Information Commissioner’s Office.
Contact Us
For questions, comments, or complaints regarding this policy, please contact us at info@lodestarwholesale.co.uk or write to us at:
My Formulations
Unit 41, Whitehills Industrial Estate,
Swindon, Wiltshire,
England,
SN4 7DB
This privacy policy was last updated on 25/06/2024